Majid Salehi Ghamsari

[email protected]

Fraunhofer Fokus Berlin

Results 6 comments of


                                            Majid Salehi Ghamsari

RT/RTIR creating comments on incident

You mean comment in the History entries?

RT/RTIR creating comments on incident

This is correct. Must be fixed in next release.

RT/RTIR creating comments on incident

Fixed.

RT/RTIR: Modifying private tickets via UUID spoofing

This is correct, User should not edit UUID manually, We have to set the UUID input field to read only or hidden field.

Can templates (articles) in RT/RTIR be enabled and shared?

NO

Modifying UUID custom field in RT shouldn't be possible

If you change the UUID of the event, it is correct RTIR process the event as a new event. So do not change the UUID. This is created automatically.