Laura Heatherley

Hi - I'm a content designer and I work with @beccagorton-1. @Vickyynz -the service we are building will sit on an [education.gov.uk](http://education.gov.uk/) domain, and is built using the design system...

Is there a separate backlog item (that I can't find) for when a search has no results to return and telling a user what to try instead?

What is the best practice for icons and accessibility? Should icons always be accompanied by text? To account for users who may not understand the icon and to also ensure...

Most services have the same footer link - Accessibility statement, contact, cookies, terms and conditions and privacy. I recently noticed that there is no consistency in the order that links...