Julia Echevarria

**What is the problem/question you are trying to understand? (maximum 5 questions only please)** What mood and tone (as it applies to elements like copywriting, aesthetic choices, and imagery) should...

**What is the problem/question you are trying to understand? (maximum 5 questions only please)** What are the pain points for our three user groups in this application process? **What is...

@lola3736 should we reassign this to section 1 and assign to Jaime? @julia-ex agreed, this should reside in section 1. @pixellady @JaimeCucalon FYI cc: @michaelsgruen