joris85

Create conversation as a draft Now i can only send it (with or without the actual sending by the option at the bottom) But both are not wanted in my...

Damn also to late here. I want this but in the zapier Freescout plugin or in the API: https://github.com/freescout-help-desk/freescout/issues/4862 So create an email as draft that I later can send...

So i now tried to update the ticket after with a tag. It works and it has a tag. But not showing in the Custom folders with that tag. But...

The Zapier Freescout App could not create an email as draft. I have 2 options there. 1. Create and send email 2. Create and not send the email (import only)...

Great! I did :-)

Ok, the agent ID does not assign the ticket to the agent? Is that the correct way?