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Freescout Zapier add draft and tags

Open joris85 opened this issue 5 months ago • 3 comments

Hi Guys,

I use Zapier a lot and want to have more options to create emails and make them ready to read and send. So as a draft and not as a fixed email.

Now I can choose import or not. So if its true It sets the mail there but does not send an email. But that is is on pending as it is send.

  1. So I would love to have the options to create a draft.
  2. To filter on these drafts I would like to add a tag (pipeline emails)

Is this already possible somehow?

Thanks!

joris85 avatar Jun 09 '25 10:06 joris85

We can't grasp what you are saying.

freescout-help avatar Jun 10 '25 10:06 freescout-help

Create conversation as a draft

Now i can only send it (with or without the actual sending by the option at the bottom)

But both are not wanted in my case.

joris85 avatar Jun 10 '25 14:06 joris85

Still not clear.

freescout-help avatar Jun 14 '25 10:06 freescout-help

Damn also to late here.

I want this but in the zapier Freescout plugin or in the API: https://github.com/freescout-help-desk/freescout/issues/4862

So create an email as draft that I later can send or change and send depending on some information of the client.

I send hundreds of mails by hand and want it more automated but not the sending part. The list of draft mails would be kinda a todo list to check and send instead of one by one creating mails.

So just create an email, state draft as possible in Freescout self but then in the API/Zapier

joris85 avatar Jun 22 '25 13:06 joris85