codepypl

1. ` Freshdesk has deprecated their V1 API from 1st July, 2018. For more info, visit https://support.freshdesk.com/support/solutions/articles/231955-important-deprecation-of-api-v1 For more info about freshdesk V2 API, visit https://developers.freshdesk.com/api/ Now python-freshdesk library will...

fixed by getting the name from ticket view the question is how to handle errors ?

1. how to create a notification when requestter replays for ticket?, how to count replays ?