ChengNan Yang

Hi @tenebris93, Could you try updating your VIU to v1.18.1 to see if those issues above are fixed? Thanks!

Hi @tenebris93, I will double check again internally. Sorry for the inconvenience.

Hi @easonli0, You can have the black controller by checking the "Enable Wave XR Render Model Support"  You need to have Wave Essence Controller Model feature imported.  Sorry...

Hi @BioBazard, Sorry for the late response. Could you list all the versions of the plugins that you have installed/imported? We can try to reproduce the issue on our side...

Hi @BioBazard, Could you update VIU to latest version(v1.18.1) and try again? Thanks! I suspect the error you mentioned is an known issue for v.1.17.0.

Hi @BioBazard, I will double check WMR case, which we haven't been tested for quite some time. Get back to you when I have the test result and solution. Sorry...

Hi @BioBazard, I just tested VIU with HP Windows MR, and I can get pose valid. Could you check below screenshots? Is there any difference from yours?   NOTE:...

Hi @BioBazard, If you remove Reverb G2 profile, will it work normally?

Hi @BioBazard, My controller rays are still visible. I am using HP Reverb not G2. Could you test the controller rays inside the Mixed Reality Portal? Are you able to...

Hi @BioBazard, Are you able to test Unity 2019.4.8f with VIU 1.18.1? After you upgrade from Unity 2019.4.8f to 2021.3.5f1, This is quite a big gap and I believe some...