chatwoot
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chatwoot
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
**Describe the bug** I can't get ongoing campaigns to work 🙁 **To Reproduce** Steps to reproduce the behavior: 1. Create an outgoing campaign (all fields of form field except "Trigger...
### Describe the bug I experience the following bug, when having a conversation with email, where the conversation ID seems to not work correctly. When a customer is sending a...
### Is your feature or enhancement related to a problem? Please describe. Currently it seems that when viewing reports, such as agent reports for example, when picking a time range...
We want to develop a support suite for our users in our Dashboard. Our users can create support tickets from our Dashboard and see the status of their support tickets....
### Is your feature or enhancement related to a problem? Please describe. Currently, our support agents face challenges in swiftly accessing system software specific to the user creating the chat....
**Is your feature request related to a problem? Please describe.** A conversation/ticket has been 'forgotten' by an agent (sick or just doesn't get the time replying to a complex issue)...
**Describe the bug** A specific email gets fetched by an email inbox via IMAP but no conversation will be created. The worker will create the attachments in storage. The next...
Hello, have a good time I am currently using Chatwoot in my call center, but I have some problems that I would be grateful if you could check and tell...
At the moment the dialogflow language code is hardcoded in Chatwoot. ``` #integrations/dialogflow/processor_service.rb def get_dialogflow_response(session_id, message) Google::Cloud::Dialogflow.configure { |config| config.credentials = hook.settings['credentials'] } session_client = Google::Cloud::Dialogflow.sessions session = session_client.session_path project:...
Fixes https://linear.app/chatwoot/issue/CW-3279/add-get-apis - [x] Added Get Team API. - [x] Added Get Team entities API. - [x] Create linear issue. - [x] Link issue (Attachment conversation URL with issue id)...
