Andrew Liu

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Another slack thread: https://sentry.slack.com/archives/C04KZQBNQ2U/p1724680254477169 Copied bug report: > [user feedback via crash report dialog] > a user is missing a few feedbacks even from the spam folder: > [issue link](https://kahoot-as.sentry.io/issues/5746528399/feedback/?environment=qa&project=1423886&query=is%3Aunresolved+issue.priority%3A%5Bhigh%2C+medium%5D&referrer=issue-stream&statsPeriod=7d&stream_index=0)...

From thread linked by Jasmin: feedback doesn't show up but possibly included in spam count. May have to check the queries for data vs counts are consistent ![Image](https://github.com/user-attachments/assets/ffa0d6bf-6cc0-40ed-9fe5-03f0453ea9b6)

We're no longer able to repro Jasmin's example @ryan953 helped to find another example! [https://sentry.sentry.io/feedback/?alert_rule_id=12928918&alert_type=issue&feedbackSl[…]10-a2b9bae661af&project=11276&referrer=slack&statsPeriod=90d](https://sentry.sentry.io/feedback/?alert_rule_id=12928918&alert_type=issue&feedbackSlug=javascript%3A5703918032&mailbox=resolved&notification_uuid=e053a1fe-299d-481b-8f10-a2b9bae661af&project=11276&referrer=slack&statsPeriod=90d) Replay taken w/toolbar: https://sentry.sentry.io/replays/2e5122734dbc4afb9402d586524ad1e5/?project=11276 Filtering on that 1 day: count is accurate but feedback missing....

Tldr; we're blocked waiting on issues, for more info on this endpoint

We did a query against snuba (joined search_issues and group_attributes), and the same thing for postgres sentry_groupedmessage. The status is inconsistent between these two, unresolved (Snuba) vs resolved (Postgres). There...

The linked PR _truncates_ messages to 4096 _characters_ on Sentry backend, and doesn't error. It is not aware of bytes/encodings, since this is way after envelope processing. This is meant...

Link to docs: https://docs.sentry.io/platforms/javascript/user-feedback/#user-feedback-api

This may be due to the fact that we link feedback with errors asynchronously. Can you check to see it eventually shows up in that tab?