Marco Borla

Results 269 comments of Marco Borla

Umh... I understand so the issue is generated because when user create an online ticket the attachment is attached to the email.. in this case is correct the alert is...

THIS UPDATE BROKE UVdesk, see ticket #27047 This update cause existing ticket to be no more visible Broke the editor on dashboard for open a new customer ticket Broke the...

Tested if ticket are created from the web. Need to check if the issue is also for ticket created by email. Test about this issue was done by opening ticket...

@vaishaliwebkul this issue has been resolved in V -1.0.13 ? Can you please check and let me know? I tested the latest version and if I'm not wrong replies to...

I think this issue can almost be closed. If the ticket is created in the abuse department email of replies will be sent from abuse email address now. The only...

Is not resolved as if ticket is created from the web to privacy department than operator reply is not used the privacy email. REOPENING. Consider: - If you go in...

Also there is no check box on ticket page from mobile for select tickets. This means if I have no access from the PC I'm unable to delete tickets or...

> > > @PeopleInside > > Thanks for your suggestion for this update. > If possible we will defiantly try to move into trash folder instead of permanent delete email...

I installed UVdesk from SSH command line but the error and the issue is the same so seems is not a Softacolous issue: is not dependent on Softacolous install. Nothing,...