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verified publisher icon uvdesk

Missed option to manage ticket from mobile

Open PeopleInside opened this issue 5 years ago • 2 comments

001

When the screen size is good you have options to manage the ticket but when the screen is more small this option are no more avaiable:

002

Can you please add in a three dots menù? Can be useful have a responsive theme also for the operator side who need manage a ticket from mobile.

PeopleInside avatar Jul 15 '20 10:07 PeopleInside

Hi @PeopleInside Thanks for reporting this. We are checking the feasibility for this and update you soon.

vaishaliwebkul avatar Jul 15 '20 16:07 vaishaliwebkul

Also there is no check box on ticket page from mobile for select tickets. This means if I have no access from the PC I'm unable to delete tickets or see other menu on ticket opened like forwarded etc. Also asking to the mobile browser to load the desktop version, doesn't help to resolve.

PeopleInside avatar Oct 08 '20 08:10 PeopleInside