KolbasovAnton

@ORI123456 To troubleshoot this issue, we need to get the app logs. Here's what we need you to do: 1. Collect the debug log as it's [explained here](https://adguard.com/kb/adguard-for-windows/solving-problems/adguard-logs/). 2. Remember...

@ORI123456 OK! Please, let us know, when You'll send logs with your bug.

@ORI123456 Thank You! We'll examine the logs. I edited your comment, because logs can contain private information (that's why we ask to mail them to [email protected]).

@ORI123456 right now, I can offer You to upgrade AdGuard to latest nightly version and see, if it solves your problem. Run AdGuard - Settings - General settings - change...

@ORI123456 certainly, we want to look at this errors! Please, reproduce and record them through logs, like the last time. Write down the exact time of error and send them...

@knasiotis Hello! If Firefox has some issues with certificates, try to re-install them manually: https://adguard.com/kb/adguard-for-windows/solving-problems/connection-not-trusted/#potential-security-risk-error-in-firefox-based-browsers

@ORI123456 frankly, we don't see any errors in previous logs, that's why I ask You to record another. By all this errors You mean "Internet connection error", right? And it...

@ORI123456 Hello! Can You please record a short screencast/video of this slowdown in web player? For clarity, how it looks like.

@ORI123456 Hello, a quick reminder, that we'll be glad to see the screencast to solve your problem.

@ORI123456 Try to compare network performance with and without AdGuard, like on this screenshot. Is it strikingly different? > DetailsScreenshot >  >