Daniel Hildebrandt, Sr.
Daniel Hildebrandt, Sr.
Related to #1456 -- feature request is to allow #tagging in the address field to pull up a frequently used list of email addresses.
This is a reported regression in 10.3. There seems to be a small gap between the page highlight box and the dropdown of tabs, and if you don't move over...
When you change an email address from being a sender address to just a normal one, it should not be able to stay set as the sender address on any...
Recent issue where bucket sender addresses weren't valid, so they failed over to using the helpdesk default sender address. They should have cascaded first to the group sender addresses before...
Show bucket / group senders, even when they're not a valid sender address (but mark in some fashion)
We recently had an issue where Buckets had sender addresses that were no longer valid sender addresses (they'd been demoted to normal addresses). As such, when looking at the buckets...
Currently, @mention notifications just get handled as watcher notifications, which means that a worker's preferences related to notifications on watched objects *also* get applied to their @mention notifications. However, when...
after a seat-kick, and logging back in, the Automations editor was telling me it'd "saved" successfully (on "save and continue"), but it hadn't.
It'd be easier to explain how to clear the cache if there was just a button / option in setup to do so.