handesk
handesk copied to clipboard
BadChoice
A Powerful Laravel Help Desk and Lead Management App
Hello I am having problems fetching client replies into the comment section of the tickets. The "body" of the ticket after the creation is fetched into the comments section and...
Best place to do it `https://handesk.io/teams/{team_id}/agents`
Currently, it looks like you send out an invite to a team member so they can create an account; this prevents you from assigning tickets to them until they have...
i am not receiving any email on my installation. smtp works fine and double checked conf for imap. i have setup a cron job to fetch every half an hour...
New ticket type support has been added. Tickets can now be set to `trackable` for those tickets you may want the ability to pause and resume the timer on for...
Hi there, Jus trying out, looks like a great project! We are looking at using a help desk as part of our Laravel Spark setup mostly so that authentication is...
production.ERROR: Trying to get property of non-object {"exception":"[object] (ErrorException(code: 0): Trying to get property of non-object at /app/Attachment.php:29) This is the line $path = str_replace(' ', '_', $attachable->id.'_'.$mailAttachment->name); As you...
Hello, for us make sense to notify other users (not only admins) for new ticket creation, maybe you can add Assistant::notifyAll($newTicketNotification); to the tap helper in createAndNotify tap(new TicketCreated($ticket), function...
Hello, i found a bug in profile page, when update the notifications preferences you missed 'ticket_rated_notification' => $request->filled('ticket_rated_notification'), 'new_idea_notification' => $request->filled('new_idea_notification'), In the ProfileController. There is also a bug on...