1guardianofthegalaxy
1guardianofthegalaxy
enhancement request to allow detections/tickets that are closed in Orchestrator to be closed in CS portal.
When setting Detection Tab status to Remediation, then saving, a ticket is created. Would like to have the Falcon portal Detect ID link in the ticket. It appears in the...
Requesting a feature to follow-up with open tickets that have reached a threshold of no update after XX hours or YY days. Email would be re-sent to the existing assignee....
Enhancement request in the Admin/Schedule form to allow for "follow the sun" 24/7 incident response teams. Any enhancement to include multiple times during the days for different respondsers, instead of...
enhancement request in the ticket system to have a view for pending, closed, and all.