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enhancement request in ticket creation

Open 1guardianofthegalaxy opened this issue 8 years ago • 1 comments

When setting Detection Tab status to Remediation, then saving, a ticket is created. Would like to have the Falcon portal Detect ID link in the ticket. It appears in the email when Notification in the Ticketing tab is enabled and ticket is saved. Would like to also have in the ticket.

1guardianofthegalaxy avatar Aug 28 '16 16:08 1guardianofthegalaxy

Yes this would be a required features or it would be difficult to trace back to a detection directly form an open ticket.

ivityc avatar May 09 '17 14:05 ivityc