Thomas

> Hi [@suLac4ever](https://github.com/suLac4ever), thanks for your report. We could not reproduce your issue, so we'll try to troubleshoot what's happening to you. Could you try the following: > > *...

> I got it on Windows 10 22H2, so 24H2 can't be the explanation. Unfortunately, because of my own tries to mitigate this issue, by first installing older versions of...

> Hi [@suLac4ever](https://github.com/suLac4ever), [@ENunn](https://github.com/ENunn), [@iSupremacy](https://github.com/iSupremacy) , [@ThomasTaihei](https://github.com/ThomasTaihei) , could you try with the [latest (v5.14.0)](https://mega.io/desktop#download) version (it's only available on our website for now)? It includes a fix for the...

> Thanks for the feedback. [@ThomasTaihei](https://github.com/ThomasTaihei) [@iSupremacy](https://github.com/iSupremacy) could you try reinstalling megasync on top of the existing install (i.e. without uninstalling first), and check if the menu works? (also, please...

> [@ThomasTaihei](https://github.com/ThomasTaihei) Thanks again for the feedback. Just to make sure: the "Upload to MEGA" menu entry appears in the "modern" Windows menu, but not in the "classic" one, right?...

> [@inverlock](https://github.com/inverlock), [@ThomasTaihei](https://github.com/ThomasTaihei) Could you paste the output of the command (in powershell): `Get-AppxPackage -Name "Mega*"` ? Thanks in advance. Name : MEGASyncShellSparse Publisher : CN=Mega Limited, OU=IT, O=Mega Limited,...

> Thanks [@ThomasTaihei](https://github.com/ThomasTaihei). Do you have any other software that could interfere with the classic menu? Also, could you try the latest update? We've just published v5.15.0 [on our website](https://mega.io/desktop#download)....

> Thanks [@ThomasTaihei](https://github.com/ThomasTaihei). The "install MEGA on a fresh new virtual Windows" scenario should be fixed though. Could you re-try it? I tried and of course, nothing has changed because...