Venkata Sateesh Netti

Dear @sublimator , Correct me if I'm wrong, so what you're saying is now I can get in touch with my recipient wallet's support team with transaction hash from [https://xrpcharts.ripple.com](https://xrpcharts.ripple.com)...

@sublimator Thanks a lot for the insight man! I did the same step already and not sure whether that is how I should approach and you cleared my doubt. Cheers...

@sublimator They(Wallet Y) got a valid "Destination TAG" for my account but I missed entering the same while transferring funds from wallet X. Regards, Sateesh

@sublimator I didn't use any destination TAG and selected **no destination TAG** option from wallet X while transferring funds to wallet Y.

@sublimator Just now I had seen this in my wallet Y's terms and conditions. _"If you send XRP tokens without mentioning your destination tag, your deposit will not be processed...

@sublimator Even though I selected "**No Destination TAG"** while transferring still Ripple network created **Flag: tfFullyCanonicalSig** in the transaction page. You're referring to that?

@sublimator Thanks for the support. Will do.

> I was saying that the wallet provider Y (Koinex) can enable some settings on their account that REQUIRE a destination tag to be set by clients otherwise the transaction...

@sandeeptripathi06 You need to contact Y wallet's support team with all your transaction details and request them for funds.