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RemindBot Not Reminding

Open seththesudoguy opened this issue 6 years ago • 4 comments

Hello! I recently installed this following the instructions, the remind bot won't remind me of events even with experimental timezone enabled and deleted reminders are set to 1969

seththesudoguy avatar Nov 13 '19 02:11 seththesudoguy

@seththesudoguy could you share logs please during the install/enable, and when scheduling a reminder?

scottleedavis avatar May 02 '20 18:05 scottleedavis

How will i grab those down?

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Saturday, May 2, 2020, 2:18 PM -0400 from [email protected] [email protected]:

@seththesudoguy could you share logs please during the install/enable, and when scheduling a reminder? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub , or unsubscribe .

seththesudoguy avatar May 02 '20 18:05 seththesudoguy

Hi @seththesudoguy In the system console, system logs.

Screen Shot 2020-05-02 at 11 47 30 AM

Screen Shot 2020-05-02 at 11 47 37 AM

scottleedavis avatar May 02 '20 18:05 scottleedavis

Hi @scottleedavis i have a similar issue with the plugin: com.github.scottleedavis.mattermost-plugin-remind-0.4.4.tar.gz

I have a Docker instance with: Mattermost Version: 5.17.1 Database Schema Version: 5.17.0 Database: postgres

The logs show the following: {"level":"error","ts":1589482913.7945294,"caller":"mlog/sugar.go:23","msg":"failed to find target user @all","plugin_id":"com.github.scottleedavis.mattermost-plugin-remind"}

{"level":"error","ts":1589483995.779485,"caller":"mlog/sugar.go:23","msg":"fail to get channel SqlChannelStore.GetByName: El canal no existe, teamId=xxxxxxxxxxxxxxxxxxxx, name=general, sql: no rows in result set","plugin_id":"com.github.scottleedavis.mattermost-plugin-remind"}

{"level":"error","ts":1589484782.347744,"caller":"mlog/sugar.go:23","msg":"failed to find target user @general","plugin_id":"com.github.scottleedavis.mattermost-plugin-remind"}

I try several ways, @all, ~general, general, all. etc. all set to the minimum (10 minutes) with the /remind popup command

cripton avatar May 14 '20 20:05 cripton