Sanjay Syam

Thanks for the response. I tried 1) reloading my account whilst pressing the ctrl key and 2) downloading the file to my computer first via megasync and then via browser...

I actually tried uploading from a Linux distribution (Ubuntu 21.10) the other day via the MEGAsync Linux client and none of the videos generated thumbnails - even the formats that...

Could be due to fragmented scaling setting in windows laptops with high dpi screens. I suggest changing display scaling in OS to 100% and see whether icon pixelation happens. https://support.microsoft.com/en-us/topic/windows-scaling-issues-for-high-dpi-devices-508483cd-7c59-0d08-12b0-960b99aa347d

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