Richard Fletcher
Richard Fletcher
@hezyin @klesh Sorry to pull up an old issue but can you provide some details on how the Teams functionality can help with this problem. When implementing Teams it seems...
@Startrekzky I think you are correct. Let me test this out and confirm back if I'm still having issues.
@klesh @hayk96 I think this data is available from the analytics endpoint https://developer.pagerduty.com/api-reference/328d94baeaa0e-get-raw-data-single-incident as the field `user_defined_effort_seconds`
It may only have a value when the field has been set by the user, did you test this?