preethid

icon location Computer Science student at the National University of Singapore (NUS)

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Slack app unresponsive every few days, connection from slack to backend sevice lost

The logs we have basically shows incoming messages and responses from our bot, nothing about disconnection. But when the bot is unresponsive, we can see that the messages sent to...

Slack app unresponsive every few days, connection from slack to backend sevice lost

https://github.com/slackapi/node-slack-sdk/issues/53 my issue sounds similar to this which was with an difference node slack package. Is there a possibility that the websocket connection is dropping silently every now and then?...

Slack app unresponsive every few days, connection from slack to backend sevice lost

Hi @kanata2 do you have any updates regarding this, would really appreciate any help. thank you!