Pranav

Collecting commonly asked questions here from live chat. | Questions | Status | | -- | -- | | What is Chatwoot? | | | Rocket Chat vs Chatwoot |...

Notes: Write docs for both agent and admin ### Self-hosted - [x] Deploy on AWS (@vishnu-narayanan) - [x] Deploy on Google Cloud (@vishnu-narayanan) - [x] Deploy on Azure (@vishnu-narayanan) -...

Create a checklist for verifying that the installation is complete

Add documentation to upgrade ruby / pg in Linux VMs

1

The ruby upgrade or pg update process on Linux VMs are not documented. This creates a confusion.

chore: Rescue Oauth2::Error and mark the channel as inactive

1

Fixes https://linear.app/chatwoot/issue/CW-2910/oauth2error-invalid-grant-aadsts50079-due-to-a-configuration-change

Email replies attach files as links, does not attach as attachment.

9

 Instead of `attachment [Click here to view]` see the possibility to have images as inline to the message. From [SyncLinear.com](https://synclinear.com) | [CW-2851](https://linear.app/chatwoot/issue/CW-2851/enhancement-email-replies-doesnot-attach-files)

Use MP3 as the default format to send voice notes recorded from Chatwoot.

feat: Improve Report API performance

1

- Re-write the methods for clarity - Remove the dependency on the ReportHelper class. - Remove n+1 queries in the average metric time series data.

[CW-1471] Select a live chat widget for the help center

7

> Will the conversation continue? domain.com, support.domain.com - Do we continue? - will take it as a separate discussion. > Do we show the chat upfront or do we show...

Feedback from a customer: > Do you think about putting in the automations, in the message created event in the conditions, an option to use the teams as a filter?...