Pranav

@VSinghhh This seems similar to the reply suggestions feature that we are working on. I will add more details here later.

@punyaikhwan Thanks for reporting, let us investigate this issue.

@punyaikhwan Moving this out of un-assignment as there was no activity for a long time.

The proposed solution looks like the following: * Add a 'locale' parameter to the article model. This parameter should never be empty. It is updated when the category is updated....

@eduardosantanna There is no information here that helps us to debug what is going on. It feels like an issue with the setup. Please provide relevant logs so that we...

@vikasiwp Thanks for sharing the feedback. We have this in our roadmap.

Currently, this is an account level configuration. Customization over the resolution time based on inboxes is not considered at the moment. This issue would consider the following changes: * Add...

@vishnu-narayanan Please take a look.

@binnypthomas Thanks for creating the issue and the follow up. We will get the documentation updated. Moving this to the docs repo.

Folks, there needs to be more information on this ticket to debug this. Closing this for now as there was no activity for some time. The WhatsApp integration is working...