Paweł Markowski

Add comment after login to View a Ticket

5

If user knows an email and ticket id - it should be able to add comment (to clarify something, or reply to helpdesk answer)

Knowledge Base only for staff attribute

2

In my opinion knowledge base category and KB item should have an attribute only_for_staff which will be validated in a view. Some instructions should be available only for staff.

Multi-edge graph does not work (single edge returned)

19

Example code (tested on fedora and ubuntu) pygraphviz installed via pip pygraphviz==1.3 ` G=pgv.AGraph(strict=False) G.add_edge('a','b','first') G.add_edge('a','b','second') print(sorted(G.edges(keys=True))) ` returns [('a', 'b', 'first')]

readme explains that the clipboard module requires extra system packages like xclip