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QField app closed suddenly

Open lucienicolier opened this issue 2 years ago • 1 comments

Describe the issue

My team and I are running QField on Android’s electronic tablets and we have a big issue. Indeed, it’s seems like our tablets have a compatibility’s problem with the app, so when we use them on the field, entering the data in the forms, the app closed suddenly for “no reason”. This is happening after one hour an a half, and sometimes before that. When we want to opened the app again, it is now extremely slow and we cannot used it anymore for the day…

Reproduction steps

Using the app on the field

Expected behavior

It should not close and work fluency

Observed behavior

It closed for no reason

Mobile (please complete the following information)

  • Device: electronic tablets
  • OS: Android 10
  • QField version: 2.2.3

lucienicolier avatar Aug 25 '22 07:08 lucienicolier

Hello,

Unless the incompatibility problem is established, you'll probably have to provide a test project.

Is "electronic tablets" a brand ? / model ?

Ipickedausername avatar Aug 25 '22 08:08 Ipickedausername

@lucienicolier , any update on this? I noticed the version reported was 2.2.3, which is relatively old (we've had a bunch of underlying library updates as well as tons of QField fixes). Could you try on latest 2.4.4?

nirvn avatar Oct 30 '22 03:10 nirvn

The QField project highly values your report and would love to see it addressed. However, this issue has been left in feedback mode for the last 14 days and is being automatically marked as "stale". If you would like to continue with this issue, please provide any missing information or answer any open questions. If you could resolve the issue yourself meanwhile, please leave a note for future readers with the same problem and close the issue. In case you should have any uncertainty, please leave a comment and we will be happy to help you proceed with this issue. If there is no further activity on this issue, it will be closed in a week.

github-actions[bot] avatar Nov 14 '22 02:11 github-actions[bot]