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QFieldCloud - process QGIS project file : Connection to database failed timeout expired

Open jpdupuy opened this issue 1 year ago • 0 comments

Describe the issue

The QGIS project file could not be loaded successfully.

Reproduction steps

Steps to reproduce the behavior:

  1. Create a new QFieldCloud project (using QFieldSync) from an existing QGS project file
  2. Define the SECRETS for the new project on app.qfield.cloud (service_name, database name, database user and password, database host, port). Note : I used the same parameters that I used for some previous project files.
  3. Check the job status on app.qfield.cloud (I takes 10 minutes before I get project status=failed) image

I get the following job error Download Project Directory INFO:root:Downloading file "projects/3e6770f4-b869-428a-8c39-e6b8c9c90ec6/files/arb_qfcloud_xxx.qgs", size: 553015 bytes, md5sum: "b5968972f0841c7885cc6a9c75c3be7d" Project Validity Check INFO:root:Check QGIS project file validity... Opening Check INFO:root:Open QGIS project file... INFO:QGIS_STDERR:Starting QGIS app version 32402 (exported)... WARNING:QGIS_STDERR:QStandardPaths: XDG_RUNTIME_DIR points to non-existing path '/run/user/0', please create it with 0700 permissions. WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired WARNING:QGIS_MSGLOG:Connection to database failed timeout expired Timeout error! The job failed to finish within 600 seconds!

Expected behavior

project file loaded succesfully

Observed behavior

process QGIS project file : job status=failed (see above log)

Screenshots and GIFs

Desktop (please complete the following information)

  • OS: Windows 10
  • QGIS Version 3.22.4
  • QFieldSync Version 4.1.1

Mobile (please complete the following information)

  • Device: Galaxy Tab Pro
  • OS: Android 11
  • QField version: 2.2.3 (772d14)]

Additional information

  • Problem started happening recently, didn't happen in an older version of QField: [Yes/No] No
  • Problem can be reliably reproduced, doesn't happen randomly: [Yes/No] Yes
  • Problem happens with all files and projects, not only some files or projects: [Yes/No] Yes

[If the problem happened with QFieldCloud, please add your username and project name.] username = morges_admin, project name=EspacesVerts_XXX

jpdupuy avatar Aug 08 '22 09:08 jpdupuy