Andrey Novoseltsev
Andrey Novoseltsev
Right now it is easy to refund a credit transaction. But when a user buys a wrong license and wants to refund it, editing the license to cancel it results...
At the moment it is possible to download CSV, JSON, or email a version where most of the info is in JSON. While these options contain all the information, they...
https://sagemathcloud.zendesk.com/agent/tickets/14395 may be relevant to track details for those who have access. It seems that when automatic payments are enabled, there is a "warning" email that there will be a...
Some users are rightfully confused by getting emails "your subscription will renew" when they have no subscriptions active. The problem is that we have "CoCalc subscriptions" attached to licenses and...
It would be easier to debug subscription issues if it was possible to easily see in the list of transactions what credits resulted due to automatic payments and which were...
These are details for a subscription that will renew soon:  I *think* that what it means is: - the subscription will renew in 5 days - that coming period...
With recent changes Jupyter notebooks are so much better in maintaining their position without unneeded scrolling! In particular - if one has the top border going through a code cell...
Problem: when using CoCalc for exams, it is desirable that students are not able to access their other projects, only the designated "exam project", which is empty except for exam...
The goal of these limits is to prevent users from spending more than intended accidentally, because that is bad and unpleasant. But it is also unpleasant to accidentally shut down...
This is what we have currently:  I wanted to double check how prices and conversion have aligned, but without the time period it is impossible. It is also needed...