Nicola issues

Results 21 issues of


                                            Nicola

Persistent search of in History and not real time conversations

Change description in Project Settings> Notifications section Unassigned conversations

![Image](https://user-images.githubusercontent.com/26088187/185936725-9d4b8966-1252-43e4-99f7-14e1ab41f641.png)

In BOT List change text to QUICK TIPS

![Image](https://user-images.githubusercontent.com/26088187/185922136-ae4f540c-d217-4621-a36f-59bba6e86285.png) When a customer visits your website and starts a conversation through Tiledesk widget, you may not always be around to respond. Luckily not all is lost, as you can...

Code refactoring of Whatsapp Business App

In conversation detail page manage the Lead Update

In the app store for some apps the "Configure" button should not be there (e.g. WhatsApp Business app)

![Image](https://user-images.githubusercontent.com/26088187/192463947-e7a413dd-4586-49b4-b425-0ba11ed8d1b2.png)

Add on the conversation details page the ability to disable smart assignment

https://developer.tiledesk.com/apis/rest-api/requests#update-a-request-by-request_id body smartAssignment=false|true Label: Convert to offline

Disallows the ability to send messages for resolved conversations for more than 10 days on the conversation details page

Add this additional activity. Represents the user who has closed a conversation

![Image](https://user-images.githubusercontent.com/26088187/189387929-dfffe73d-c82b-4374-bff0-68732802b0d1.png) hai in + un evento con verb = REQUEST.CLOSE in actor trovi l'id dell'utente che ha chiuso nell'id puoi trovare anche trigger oppure bot (come closed_by)