Nicola

https://tiledesk.com/

Tiledesk SRL

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                                            Nicola

Webhook: for "faqbot.create" "faqbot.update" and "faqbot.delete" change the key from faqBot to faqbot (so with a lowercase b)

released in pre with ver 2.2.48-rc2

Conversation detail: Edit in-place of the ticket subject

released in pre with ver 2.2.48-rc1

Conversation detail: the "Resolve" button becomes "Reopen" after a conversation has been archived (same service used in the history page)

released in pre with ver 2.2.48-rc1

Reopen button in dashboard conversation detail

released in pre with ver 2.2.48-rc1

Persistent search of in History and not real time conversations

released in pre with ver 2.2.48-rc1

In Monitor> Your Conversations: Show teammates of groups to which the current user belongs or all teammates if there are no groups

released in pre with ver 2.2.48-rc1

In conversation detail page manage the Lead Update

![Image](https://user-images.githubusercontent.com/26088187/193766467-9e4ab5af-cd7d-4fc6-b313-3aa381dd537d.png)