nairiboo

[PRD Link](https://docs.google.com/document/d/1_ViOP5XpV4pqo4i088YltQeUtgdP_AtyZKM_p29N1VE/edit)

[Link to PRD](https://docs.google.com/document/d/1T58bPawkz57wWJt3QLG7y6zTL7_7KX9uMcjn-5OplGM)

**Problem Statement:** Our number 1 request from our users is the ability to delete their web app accounts. This also impacts the Support team since we need to manually make...

**Problem Statement:** Support has difficulty when diagnosing some of our issues because our error messages either don’t explain the problem well or don’t point back to specific database information we...

Support have to deal with a number of incorrectly flagged annotations in public H. Users seem to be misunderstanding the purpose of the flag and are utilising it to solve...

Ability to set a default sort order (e.g. most recent) which is remembered each time

Notebook/home page for teachers

1

- Notebook (for teachers) - No single place for a teacher to look at all annotations in a group (notebook) - Should be able to easily search and filter across...

Option to buy / save content in your account to annotate over in web app. E.g. bringing doc drop hosting in web app. This ties in with the VitalSource integration:...

[**Notion Link** ](https://www.notion.so/Visually-Grouped-Highlights-Pt2-e4b96852aaed4bc682a376da64d4a1ac)

Action items on annotations

1

E.g. resolve, set to in progress, assign to someone