Stuck at Games: 47427/48178

[jamyzswitch]

Ludusavi version

v0.26.0

Operating system

Windows

Installation method

Standalone

Description

When i launch with task backup --force. The windows stuck at Games : 47427/48178 and and time runnning. The task never finish

Logs

[2024-11-19T11:03:21.581Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.582Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.688Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.688Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.688Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.688Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.689Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.689Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.689Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.689Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.689Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.689Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.690Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.690Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.690Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.690Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.691Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.691Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.691Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.691Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.692Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.692Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.692Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.693Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.693Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.693Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.693Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.694Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.694Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:21.694Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 2, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }
[2024-11-19T11:03:22.431Z] WARN [ludusavi::prelude] failed to walk: None | Error { depth: 1, inner: Io { path: None, err: Os { code: 5, kind: PermissionDenied, message: "Accès refusé." } } }

[mtkennerly]

Hi! I can't reproduce this on my system, so there may be an issue with the data for a specific game that I don't have. Some questions for you:

• Re: "The task never finish" - how long have you tried waiting for it? (10 minutes, 1 hour, etc)
• Could you please share your configuration file? %APPDATA%/ludusavi/config.yaml
• Have you played Microsoft Flight Simulator? I know some users have reported it taking quite a while to scan that one: https://github.com/mtkennerly/ludusavi/issues/375 , https://github.com/mtkennerly/ludusavi/issues/243

[jamyzswitch]

Thanks @mtkennerly Now i have various errors. when i try : ludusavi.exe backup --force I have this on ludusavi_rCURRENT.log [2024-11-19T13:31:16.355Z] ERROR [ludusavi::scan] Failed to prepare backup target: StrictPath { raw: "Z:\\PC\\Saves\\Ludusavi", basis: None } | Error { kind: Uncategorized, message: "failed to create whole tree" } And close the cmd terminal. ludusavi_rCURRENT.log config.zip And yes my son play sometimes Microsoft Flight Simulator but i desactivated. I convert config.yaml to zip file because i cant upload it Z:\ is a network path (\192.168.1.111\Games)

[jamyzswitch]

I edit the path with \\192.168.1.111\Games\PC\Saves\Ludusavi and task works again. Now i wait how many times i have the window terminal......

[jamyzswitch]

@mtkennerly 10 minutes and the window still running Games: 47427/48178. I try waiting 10 minutes more.

[jamyzswitch]

@mtkennerly 10 minutes and the window still running Games: 47427/48178. I close terminal windows.

[mtkennerly]

Thanks for the extra detail :) Could you please try this test?

• Open Command Prompt
• Run: set RUST_LOG=ludusavi=trace
• Run: ludusavi.exe backup --force
• When it gets stuck, go ahead and close the terminal
• Send me a copy of any .log files in %APPDATA%/ludusavi

The trace log level will generate a lot of logging, which may slow down the scan. But whenever it gets stuck, the log file should indicate which specific game it was in the middle of scanning.

[jamyzswitch]

@mtkennerly i need to launch cmd like admin. And create new logs files. ludusavi_r2024-11-19_19-17-04.restart-0020.log ludusavi_r2024-11-19_19-17-05.restart-0021.log ludusavi_r2024-11-19_19-17-05.restart-0022.log ludusavi_r2024-11-19_19-17-06.restart-0023.log ludusavi_rCURRENT.log

[mtkennerly]

Thanks!

You have a custom game with no name that's set to back up the entire D:\ drive and E:\Games. That's the one it's taking a long time to process.

What's the total file size and file count of those two paths? I imagine it's quite large 😅

[jamyzswitch]

Thanks!

You have a custom game with no name that's set to back up the entire D:\ drive and E:\Games. That's the one it's taking a long time to process.

What's the total file size and file count of those two paths? I imagine it's quite large 😅

The D drive is 2TB, exclusively for games. And E:\Games is also on a 2TB drive that contains games. I need to wait more 20 minutes ?

[mtkennerly]

Right now, Ludusavi can't handle a single game entry being so large. It's optimized for scanning many smaller game entries in parallel, rather than a single extremely large entry. If you could make separate entries for each of the games, it would perform better, but I understand that may be a hassle to set up. For wholesale "back up this entire drive, including any game installations, not just the save data", I'd recommend using a different backup program for now.

Also, it's not directly related to this issue, but you should give the custom entry a name that's not blank. Even if it finished scanning quickly, I think the reporting would not work correctly. I'll add some better error handling in the next release when the name is blank.

[jamyzswitch]

Ok. I wait for another release to test. Thanks you !