Mayeenul Islam
Mayeenul Islam
**Describe the bug** Adam emailed us pointing to an issue that the System Status of NanoSupport isn't displaying the proper database: > _system status in nanosupport shows that ... it...
User [wptech68](https://wordpress.org/support/users/wptech68/) submitted a [feature request](https://wordpress.org/support/topic/userpass-upon-ticket-submition-how/): ### Actual behavior User can submit a ticket, assign a ticket to the Support Department, but cannot assign a Support Agent. ### Steps to...
**Is your feature request related to a problem? Please describe.** The problem is explained by @amitmahtou in details at the [WordPress Support Forum](https://wordpress.org/support/topic/tracking-time/). **Describe the solution you'd like** Complete time...
As user **Brent** [asked for](https://wordpress.org/support/topic/email-ticket-creation-planned): > This plugin looks excellent and seems to cover most bases. I'm just curious if there are plans to have ticket creation by email? Ideally,...
User [Mauwiks reported](https://wordpress.org/support/topic/integrating-to-shop-from-a-different-wordpress-installation/): > I am wondering if I can still integrate the plugin to my shop (EDD) (kindtechgroup.net/shop) even if I will install it to another WordPress core (kindtechgroup.net)....
### Actual behavior User @wptech68 [reported](https://wordpress.org/support/topic/some-problems-with-layout-and-notifications/) a feature request: If you get to the `/support-desk/`, _you_ will get all the tickets submitted by _you_. But they are ordered by date...
Can we have a Category structure like below in Knowledgebase, asked by [vbk100](https://wordpress.org/support/topic/regarding-category-lists/): ``` Category #1 Category #3 Category #5 Sub Category #1a Sub Category #3a Sub Category #5a Article...
**Describe the bug** Multiple Icons are visible when the note is linked **and aliased** on another Note **To Reproduce** Please note, I placed emojis here to show where the icons...
## What is the purpose of this pull request? - [x] New Icon - [ ] Bug fix - [ ] New Feature - [ ] Documentation update - [...
### What would you like to see? As the documents are already uploaded to a Workspace, features like slash (/) command or a `@agent` command a way to choose a...