Matt Dricker

URL: https://reason.com/2022/04/03/against-scientific-gatekeeping/ Support ticket: https://app.hubspot.com/contacts/6291320/ticket/288798322/ Via behavior: Continual reload loop, as above vox.com issue. Additional notes: Seems to be localized to Chrome (v100.0.4896.75). Can not reproduce in FF or Safari....

URL: https://lorishyba.pbworks.com/f/salen_ecology.pdf Support ticket: https://app.hubspot.com/contacts/6291320/ticket/956175998 Via behavior: User receives via error message: ``` UpstreamServiceError: HTTPSConnectionPool(host='lorishyba.pbworks.com', port=443): Max retries exceeded with url: /f/salen_ecology.pdf (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed:...

Details on `There was a problem choosing a file from OneDrive: e.value is undefined` and `There was a problem choosing a file from OneDrive: Cannot read properties of undefined (reading...

UX note: Ideally, Hypothesis would detect that sharing is restricted for the OneDrive account after the instructor logs on but _before_ the instructor selects their PDF to use, allowing a...

Example of potential for conflict between shortcut keys: [Using keyboard shortcut 'h' with PDF changes pointer to Hand Tool](https://github.com/hypothesis/support/issues/201)

**Proposed list of actions to trigger with a keyboard shortcut:** - Activate Hypothesis extension - Open/close sidebar - Navigate to next/previous annotation card - Navigate to next/previous selected document text...

Some additional notes: > - Navigate to next/previous annotation card > - Navigate to next/previous selected document text It may make sense for these to use same KB shortcut, with...

@jeremydean yes, we will plan on using modifier keys (e.g. ctrl + alt) with all of our kb shortcuts to avoid these conflicts. Modifier keys currently TBA.

Additional request: https://app.hubspot.com/contacts/6291320/ticket/553435476/

Additional request: https://app.hubspot.com/contacts/6291320/ticket/605050157/