Matt Dricker

Per request by @robertknight in https://github.com/hypothesis/support/issues/37 adding here another example of this issue at https://ofce.github.io/logsoc/synthese.html

Reported by user: https://app.hubspot.com/contacts/6291320/ticket/1621182997

Another user has brought this issue up: https://app.hubspot.com/contacts/6291320/ticket/1642649879

> On screen readers other than VoiceOver, the A and H keys for annotating and highlighting respectively do not work without entering passthrough mode. This is not an ideal user...

URL: https://via.hypothes.is/https://cvc.cervantes.es/ Support ticket: https://app.hubspot.com/contacts/6291320/ticket/477078696/ Via behavior: > UpstreamServiceError: (‘Connection aborted.’, ConnectionResetError(104, ‘Connection reset by peer’)) > URL: https://via.hypothes.is/https://cvc.cervantes.es > Third party URL: None Related: https://github.com/hypothesis/support/issues/215#issue-943763801

URL: https://www.dhm.de/lemo/kapitel/weimarer-republik/alltagsleben.html Support ticket: https://app.hubspot.com/contacts/6291320/ticket/757452373/ Via behavior: > UpstreamServiceError: HTTPSConnectionPool(host='www.dhm.de', port=443): Max retries exceeded with url: /lemo/kapitel/weimarer-republik/alltagsleben.html (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer...

URL: https://quod.lib.umich.edu/f/frag/9772151.0006.001/--black-death-bodies?rgn=main;view=fulltext Support ticket: https://app.hubspot.com/contacts/6291320/ticket/787255475/ Via behavior: Variable when creating LMS assignment. Most often the page will stop loading with a Chrome error `viahtml3.hypothes.is has redirected you too many times`...

URL: https://support.digication.com/hc/en-us/articles/235440448-Digication-Catalyst-For-Social-Learning Support ticket: https://app.hubspot.com/contacts/6291320/ticket/789050521/ Via behavior: Visiting any article on that site through Via triggers a CAPTCHA challenge.

URL: https://www.npr.org/2021/06/24/1009578809/cops-say-low-morale-and-department-scrutiny-are-driving-them-away-from-the-job (though this same effect can be seen with any page on NPR's site) No support ticket. Via behavior: Odd sizing difference in the annotate/highlight modal between via and...

URL: https://www.vox.com (issue occurs on any page at vox.com) Support ticket: https://app.hubspot.com/contacts/6291320/ticket/847941229/ Via behavior: Page gets stuck in a loop of continually reloading.