Luis Sanchez

Is the current version (2.1.0) giving you trouble? We currently support IE11 in our Optimized One-Page checkout and we are not encountering any problems. We had to downgrade 2.2.1 in...

Hey Sean, This is a known issue for us. At the moment we even allow finishing orders when the token expires. One of the engineers in Checkout team, @snaderiBC is...

We have released an automatic BOT protection platform wise. This is not enabled by default, it's only triggered when fraudulent activity is detected, e.g: multiple failed payments. Maybe this is...

> The automatic spam check does NOT take place if I disable checkout reCAPTCHA from within the BigCommerce control panel. When you say you have released automatic BOT protection platform...

We have created an internal ticket to track this issue. CHECKOUT-4855

Hi okaysuper, I will notify the @bigcommerce/paypal team so they can take a look at your question.

Hey LaudersGate, The shipping rate is calculated solely on the provided address in the checkout resource. We only use IP Geolocation if no address has been provided. Also, for registered...

Just double-checking, are you using `shouldSaveAddress` with a logged-in customer? Was the order successfully placed?

I haven't been able to reproduce the issue. Is there any chance you could confirm that `shouldSaveAddress: true` is present right before the order is being placed? Maybe there's some...

Hi @flyingL123, unfortunately, our Storefront API do not return any information related to the shipping address at this stage. You could however use Orders v2 https://developer.bigcommerce.com/api-reference/orders/orders-api, note though that it's...