Jason Jeong

Unfortunately no. I don't think it is the ia.fetch() method that is causing the problem but the ia.start() method. If I modify the code above to this: ``` ... #...

The only lines from the [harvester-on-ipython](https://github.com/genicam/harvesters#harvester-on-ipython) that I changed (other than some comments for my own sake) is this: ``` # start acquiring images ia.start() print('after start') ###

What would I ask the people at Active Silicon? I'm not sure what the issue would be on the Active Silicon end nor how I should direct any enquiries... Like...

Thank you so much for the suggestion! And yes, I am using the GenTL Producer from Active Silicon. Hopefully they can get to the bottom of this.

Hi, I got in touch with Active Silicon and they essentially said that they essentially said that they can't help us without purchasing their tech support and/or their most recent...