Conda Ubuntu 22.04 libstdc++.so.6: version `GLIBCXX_3.4.30' not found

[yxlao]

Checklist

• [X] I have searched for similar issues.
• [X] For Python issues, I have tested with the latest development wheel.
• [X] I have checked the release documentation and the latest documentation (for master branch).

Steps to reproduce the issue

On Ubuntu 22.04 with Conda environment, the libstdc++.so that comes with Conda may be older than the system's libstdc++. When compiling Open3D with the system's gcc, the compilation will work, but the import of Open3D python package may not work due to missing symbols (GLIBCXX_3.4.30).

This is an upstream issue with the Conda environment. The proper fix is for Conda to include a newer libstdc++ in its distribution.

The temporary fix is to use the system's libstdc++ inside the Conda environment. We provide the temporary fix in the comments.

Error message

ImportError while importing test module '/home/user/repo/Open3D/python/test/data/test_data.py'.                                                       
Hint: make sure your test modules/packages have valid Python names.                                                                                     
Traceback:                                                                                                                                              
../../../miniconda3/envs/open3d/lib/python3.9/importlib/__init__.py:127: in import_module                                                               
    return _bootstrap._gcd_import(name[level:], package, level)                                                                                         
../python/test/data/test_data.py:27: in <module>                                                                                                        
    import open3d as o3d                                                                                                                                
../../../miniconda3/envs/open3d/lib/python3.9/site-packages/open3d/__init__.py:90: in <module>                                                          
    from open3d.cpu.pybind import (camera, data, geometry, io, pipelines,                                                                               
E   ImportError: /home/user/miniconda3/envs/open3d/bin/../lib/libstdc++.so.6: version `GLIBCXX_3.4.30' not found (required by /home/user/repo/Open3D
/build/lib/RelWithDebInfo/libOpen3D.so)

### Open3D, Python and System information

```markdown
- Operating system: Ubuntu 22.04
- Python version: Python 3.8
- System architecture: x86_64

Additional information

No response

[yxlao]

1. First, check your system's libstdc++.so version:

   ➜   strings /usr/lib/x86_64-linux-gnu/libstdc++.so.6 | grep GLIBCXX                                  
   GLIBCXX_3.4
   GLIBCXX_3.4.1
   GLIBCXX_3.4.2
   GLIBCXX_3.4.3
   GLIBCXX_3.4.4
   GLIBCXX_3.4.5
   GLIBCXX_3.4.6
   GLIBCXX_3.4.7
   GLIBCXX_3.4.8
   GLIBCXX_3.4.9
   GLIBCXX_3.4.10
   GLIBCXX_3.4.11
   GLIBCXX_3.4.12
   GLIBCXX_3.4.13
   GLIBCXX_3.4.14
   GLIBCXX_3.4.15
   GLIBCXX_3.4.16
   GLIBCXX_3.4.17
   GLIBCXX_3.4.18
   GLIBCXX_3.4.19
   GLIBCXX_3.4.20
   GLIBCXX_3.4.21
   GLIBCXX_3.4.22
   GLIBCXX_3.4.23
   GLIBCXX_3.4.24
   GLIBCXX_3.4.25
   GLIBCXX_3.4.26
   GLIBCXX_3.4.27
   GLIBCXX_3.4.28
   GLIBCXX_3.4.29
   GLIBCXX_3.4.30
   GLIBCXX_DEBUG_MESSAGE_LENGTH
   

   We can see that GLIBCXX_3.4.30 is indeed there.
2. Activate your Conda environment.
3. Create symbolic link to the system's libstdc++.so.

   ➜ cd $CONDA_PREFIX/lib
   ➜ mv libstdc++.so.6 libstdc++.so.6.old
   ➜ ln -s /usr/lib/x86_64-linux-gnu/libstdc++.so.6 libstdc++.so.6
   

   Now, the libs should look like this:

   ➜ cd $CONDA_PREFIX/lib
   ➜ ls -alh libstdc++*
   libstdc++.so -> libstdc++.so.6.0.29
   libstdc++.so.6 -> /usr/lib/x86_64-linux-gnu/libstdc++.so.6
   libstdc++.so.6.0.29
   libstdc++.so.6.old -> libstdc++.so.6.0.29
   

Reference: https://stackoverflow.com/a/73708979/1255535.

[JonathanLehner]

After changing I got a problem with undefined symbol: cusolverDnSetStream

[VsWilson]

thanks, it works for me

[wb666greene]

Thanks, worked for me too. Ubuntu 24.04, Anaconda 4.14.0

[glorgao]

1. First, check your system's libstdc++.so version:

   ➜   strings /usr/lib/x86_64-linux-gnu/libstdc++.so.6 | grep GLIBCXX                                  
   GLIBCXX_3.4
   GLIBCXX_3.4.1
   GLIBCXX_3.4.2
   GLIBCXX_3.4.3
   GLIBCXX_3.4.4
   GLIBCXX_3.4.5
   GLIBCXX_3.4.6
   GLIBCXX_3.4.7
   GLIBCXX_3.4.8
   GLIBCXX_3.4.9
   GLIBCXX_3.4.10
   GLIBCXX_3.4.11
   GLIBCXX_3.4.12
   GLIBCXX_3.4.13
   GLIBCXX_3.4.14
   GLIBCXX_3.4.15
   GLIBCXX_3.4.16
   GLIBCXX_3.4.17
   GLIBCXX_3.4.18
   GLIBCXX_3.4.19
   GLIBCXX_3.4.20
   GLIBCXX_3.4.21
   GLIBCXX_3.4.22
   GLIBCXX_3.4.23
   GLIBCXX_3.4.24
   GLIBCXX_3.4.25
   GLIBCXX_3.4.26
   GLIBCXX_3.4.27
   GLIBCXX_3.4.28
   GLIBCXX_3.4.29
   GLIBCXX_3.4.30
   GLIBCXX_DEBUG_MESSAGE_LENGTH
   

   We can see that GLIBCXX_3.4.30 is indeed there.

2. Activate your Conda environment.

3. Create symbolic link to the system's libstdc++.so.

   ➜ cd $CONDA_PREFIX/lib
   ➜ mv libstdc++.so.6 libstdc++.so.6.old
   ➜ ln -s /usr/lib/x86_64-linux-gnu/libstdc++.so.6 libstdc++.so.6
   

   Now, the libs should look like this:

   ➜ cd $CONDA_PREFIX/lib
   ➜ ls -alh libstdc++*
   libstdc++.so -> libstdc++.so.6.0.29
   libstdc++.so.6 -> /usr/lib/x86_64-linux-gnu/libstdc++.so.6
   libstdc++.so.6.0.29
   libstdc++.so.6.old -> libstdc++.so.6.0.29
   

Reference: https://stackoverflow.com/a/73708979/1255535.

Thanks, this works!

One thing worth noticed is that don't forget to install six for mujoco-based environments

[55aalina]

Thanks, it works for me!