Nexulo

seriously now? this problem has existed for 1.5 years and there is still no solution?

Thx, but this does not work for my local ES instance.

No solution for this problem?

@thenaturalist sorry i'm very busy, into other projects and soon on holiday. but maybe i can help you, where do you need help?

Hi foroco Thank you for your fast answer =). My Infos: macOS Monterey Version 12.0.1 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.1 Safari/605.1.15 Browser detection:...

I don't know if this is a clean and good solution, but it seems to work for me. I changed the function replaceMailVars() in file "app/Misc/Mail.php": ``` /** * Replace...

> This works great but it breaks the "New Conversation" option. > Any way to fix this / prevent this? I also don't understand what you mean. Everything works for...

> See screenshot. I can't create a new ticket anymore as long as the script is in app/Misc/Mail.php Once I remove it, I can create a new ticket again. >...

Is it possible that someone implements this feature here at Github/Freescout so that it is also possible to append the first message in the auto-reply in future releases of freescout?...

You're welcome. I have now programmed the whole function as a module. Thus, this function should work for me even after an update of Freescout. But I have to test...