eigengrasp planner problem

[songWell]

hi, I'm new to graspit. And thank you for your contribution to grasp simulation. I met a problem about shadow hand eigengrasp planner problem.When I start the planner, It is caught in a loop. created new L1 Norm GWS. Neighbor gen loops: 12 Neighbor gen loops: 11 Neighbor gen loops: 12 Neighbor gen loops: 11 Neighbor gen loops: 12 Neighbor gen loops: 12 Neighbor gen loops: 11 Neighbor gen loops: 13 Neighbor gen loops: 11 Neighbor gen loops: 11 Neighbor gen loops: 11 Neighbor gen loops: 12 Neighbor gen loops: 11 Neighbor gen loops: 11 Neighbor gen loops: 12 if I close the Collisions ,it starts planning , but this is not I want . could you tell me what went wrong? Thank you so much!