RoussKS - Gene Commerce

icon indicating a website link https://www.gene.co.uk/

icon company @genecommerce icon location @RoussKS at Gene Commerce

Results 2 comments of RoussKS - Gene Commerce

First notification is unsuccessful but a second notification 2 minutes later send a success response => order canceled but payment is in success

@acampos1916 We have the same issue with @fahu and other users with payments from Klarna where initial Authorisation is refused payment, which then changed the order state to cancelled. A...

First notification is unsuccessful but a second notification 2 minutes later send a success response => order canceled but payment is in success

@Morerice I can provide the history notifications if that's necessary, but the general idea is the same for alternative payment methods (in our case was Klarna). - Initial notification is...