freescout
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How to add custom conversation statuses to a project?
Is there an easy way to add custom statuses for conversations without rewriting the Conversation model file. I haven't found the necessary filters.
In blade templates, the loop is created based on a static property of the public static $statuses class.
I can make a pull-request by adding the necessary hooks and methods.
I came to ask how to change or add additional statuses as well. I just installed today and it's a clear miss for me with the default statuses
It looks like they are listed in https://github.com/freescout-help-desk/freescout/tree/7c3e57aa57b47e6c5127575cdb2792f42da597db/app /Thread.php Line 72. I don't know enough PHP to feel confident adding others, but I do need more status options, and the KanBan board should support more as well IMO
There is no such feature for now. Feel free to submit a feature request.