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How to add custom conversation statuses to a project?

Open mihdan opened this issue 1 year ago • 2 comments

Is there an easy way to add custom statuses for conversations without rewriting the Conversation model file. I haven't found the necessary filters.

In blade templates, the loop is created based on a static property of the public static $statuses class.

I can make a pull-request by adding the necessary hooks and methods.

mihdan avatar Jun 26 '24 09:06 mihdan

I came to ask how to change or add additional statuses as well. I just installed today and it's a clear miss for me with the default statuses

TheBrianGraf avatar Jun 28 '24 04:06 TheBrianGraf

It looks like they are listed in https://github.com/freescout-help-desk/freescout/tree/7c3e57aa57b47e6c5127575cdb2792f42da597db/app /Thread.php Line 72. I don't know enough PHP to feel confident adding others, but I do need more status options, and the KanBan board should support more as well IMO

TheBrianGraf avatar Jun 28 '24 16:06 TheBrianGraf

There is no such feature for now. Feel free to submit a feature request.

freescout-help avatar Jul 05 '24 03:07 freescout-help