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Saved Reply not responsive

Open ruess opened this issue 2 years ago • 2 comments

Hi there.

In Saved Replies it’s extremely difficult to use saved replies in a mobile browser or the app as the drop down gets cut off as shown in the image.

Thanks!

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ruess avatar Apr 19 '23 18:04 ruess

Yeah, that is the same on almost all small screens including FreeScout mobile app. Not critical though, but should be fixed.

ilyakonovalenko avatar Apr 20 '23 08:04 ilyakonovalenko

This seems just a CSS issue. Maybe the team need add some CSS overflow propriety.

I customized for example the Satisfaction Ratings Module because with the translation I applied was not responsive if the good, ok or bad button string was customized with one more long. The text was showed cut or out of the tabel line. With a overflow CSS I improved it.

Just added in my case a CSS overflow set to auto https://www.w3schools.com/css/css_overflow.asp

I'm not a developer but I'm sire the team who manage the FreeScout code can fix this.

PeopleInside avatar Feb 18 '24 14:02 PeopleInside