Add ability to print/export tickets without internal notes

[jaydio]

Often times we have the need to export/print a ticket and send it to a customer for future reference. However, we do not want to include internal notes. So, an option to exclude internal notes would be great. Perhaps even the ability to exclude email addresses (CC/TO/FROM) from being exported as well.

[scout-devs]

For this we can create a custom addon which will provide ability to export tickets with/without notes, with/without email addresses. Please raise a support ticket so that we can take this forward. https://help.expresstech.io/help/700382701

[jaydio]

Done. Also, more than happy to financially support the development of such features.

[fulldecent]

This can be done in a module.

You can use this https://github.com/fulldecent/freescout-dropkick-js and then add using JavaScript add a button to the bottom of the page that hides all notes.

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Recommending to close issue as not part of FS