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[Bug] Crash in firebase::auth::Env

Open abogarsukov-braingames opened this issue 1 year ago • 3 comments

Description

Crash trace: `*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** pid: 0, tid: 31053 >>> com.wordfarm.scapes <<<

backtrace: #00 pc 0x000000000026f768 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libFirebaseCppApp-11_9_0.so (firebase::auth::Env(firebase::auth::AuthData*)) #01 pc 0x0000000000278da3 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libFirebaseCppApp-11_9_0.so (void firebase::auth::RegisterCallback<std::__ndk1::basic_string<char, std::__ndk1::char_traits, std::__ndk1::allocator > >(_jobject*, firebase::SafeFutureHandle<std::__ndk1::basic_string<char, std::__ndk1::char_traits, std::__ndk1::allocator > >, firebase::auth::AuthData*, firebase::auth::FutureCallbackData<std::__ndk1::basic_string<char, std::__ndk1::char_traits, std::__ndk1::allocator > >::ReadFutureResultFn)+18) #02 pc 0x0000000000278ca1 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libFirebaseCppApp-11_9_0.so (firebase::auth::User::GetToken(bool)+136) #03 pc 0x000000000026eed1 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libFirebaseCppApp-11_9_0.so (firebase::auth::User::GetTokenThreadSafe(bool)+28) #04 pc 0x0000000000203da5 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libFirebaseCppApp-11_9_0.so (Firebase_Auth_CSharp_FirebaseUserInternal_Token+44) #05 pc 0x0000000000c407b4 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #06 pc 0x000000000225768c /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #07 pc 0x000000000224a09c /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #08 pc 0x000000000224e384 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #09 pc 0x000000000171ebd4 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #10 pc 0x000000000171e98c /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #11 pc 0x000000000156c4ac /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #12 pc 0x0000000001fe7d94 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #13 pc 0x0000000001fe7c94 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #14 pc 0x0000000000511a04 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #15 pc 0x0000000000511860 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libil2cpp.so (BuildId: cb9f101fd7ca63a52d1d0a74e328055b43e26ad3) #16 pc 0x0000000000210d71 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libunity.so (BuildId: a53f9854668383a5813b445309df71ce7171f9ca) #17 pc 0x000000000021b819 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libunity.so (BuildId: a53f9854668383a5813b445309df71ce7171f9ca) #18 pc 0x0000000000294e49 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libunity.so (BuildId: a53f9854668383a5813b445309df71ce7171f9ca) #19 pc 0x00000000001800c3 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libunity.so (BuildId: a53f9854668383a5813b445309df71ce7171f9ca) #20 pc 0x00000000001800e5 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libunity.so (BuildId: a53f9854668383a5813b445309df71ce7171f9ca) #21 pc 0x000000000018027b /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libunity.so (BuildId: a53f9854668383a5813b445309df71ce7171f9ca) #22 pc 0x0000000000277111 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libunity.so (BuildId: a53f9854668383a5813b445309df71ce7171f9ca) #23 pc 0x0000000000287bc7 /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/lib/arm/libunity.so (BuildId: a53f9854668383a5813b445309df71ce7171f9ca) #24 pc 0x000000000014b71d /apex/com.android.art/lib/libart.so (art_quick_generic_jni_trampoline+44) #25 pc 0x000000000032c9ec /apex/com.android.art/lib/libart.so (nterp_helper+2908) #26 pc 0x0000000001b0302c /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/oat/arm/base.vdex (com.unity3d.player.UnityPlayer.access$500) #27 pc 0x000000000032bec8 /apex/com.android.art/lib/libart.so (nterp_helper+56) #28 pc 0x0000000001b0261c /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/oat/arm/base.vdex (com.unity3d.player.UnityPlayer$e$1.handleMessage+228) #29 pc 0x0000000000a2bb63 /data/misc/apexdata/com.android.art/dalvik-cache/arm/boot.oat (android.os.Handler.dispatchMessage+122) #30 pc 0x0000000000a2eedb /data/misc/apexdata/com.android.art/dalvik-cache/arm/boot.oat (android.os.Looper.loopOnce+882) #31 pc 0x0000000000a2eadf /data/misc/apexdata/com.android.art/dalvik-cache/arm/boot.oat (android.os.Looper.loop+1022) #32 pc 0x000000000032bf3c /apex/com.android.art/lib/libart.so (nterp_helper+172) #33 pc 0x0000000001b029ec /data/app/~~tQT1AB3Tn5nwwpU3wxoRbg==/com.wordfarm.scapes-jWezGSxcGdDspd61m9-QAg==/oat/arm/base.vdex (com.unity3d.player.UnityPlayer$e.run+40) #34 pc 0x00000000001441d5 /apex/com.android.art/lib/libart.so (art_quick_invoke_stub_internal+68) #35 pc 0x00000000001bc28b /apex/com.android.art/lib/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+466) #36 pc 0x0000000000235faf /apex/com.android.art/lib/libart.so (art::Thread::CreateCallback(void*)+2070) #37 pc 0x00000000000ad483 /apex/com.android.runtime/lib/bionic/libc.so (__pthread_start(void*)+40) #38 pc 0x000000000006459d /apex/com.android.runtime/lib/bionic/libc.so (__start_thread+30)`

Reproducing the issue

We observe the crash in the Google Play Console vitals.

Firebase Unity SDK Version

11.9.0

Unity editor version

2021.3.37

Installation Method

Unity Package Manager

Problematic Firebase Component(s)

Authentication

Other Firebase Component(s) in use

Analytics, Authentication, Crashlytics, Database, Messaging

Additional SDKs you are using

Facebook, AppLovin, Singular

Targeted Platform(s)

Android

Unity editor platform

Mac, Windows

Scripting Runtime

IL2CPP

Release Distribution Type

Pre-built SDK from https://firebase.google.com/download/unity

Relevant Log Output

No response

If using CocoaPods for Apple platforms, the project's Podfile.lock

Expand Podfile.lock snippet 

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abogarsukov-braingames avatar Jun 05 '24 07:06 abogarsukov-braingames

Hey @abogarsukov-braingames, thanks for reaching out. The stacktrace doesn't show much what the issue might be. For us to be able to conduct an initial investigation, could you share with us what are the steps to reproduce this behavior? Also if you have an MCVE, it'll help us out a lot. Thanks!

argzdev avatar Jun 05 '24 09:06 argzdev

Hey @argzdev, unfortunately we don't have steps to reproduce the issue. We observe such crashes on all our apps that use Firebase Auth in crashlytics reports. We've never caught one ourselves.

abogarsukov-braingames avatar Jun 05 '24 09:06 abogarsukov-braingames

I believe the issue has something to do with user data e.g. firebase::auth::Env(firebase::auth::AuthData*), so I'm guessing the issue occurs only with some specific users. However, without any other information, it's difficult to pinpoint what the issue might be. We'll continue to investigate, and provide feedback if we find anything. Feel free to add additional information that you think might be helpful in investigating this further. Thanks!

argzdev avatar Jun 10 '24 09:06 argzdev

Hi @abogarsukov-braingames, since we're unable to move this forward without any information. I'll close this for now. Feel free to come back here once there's further information for us to conduct another investigation. Thanks!

argzdev avatar Jul 18 '24 11:07 argzdev