featherridge

@mpretty-cyro hi, Please see answers below highlighted in bold. * Are iOS devices failing to be added every time or just every now and then? **Creating chat from iOS device,...

@mpretty-cyro No worries mate, thank you. Is there any ETA for the closed group overhaul update to be live? 3 months, 6 months?

> Due to the christmas period coming up I expect it won't be until early next year at this stage thanks @mpretty-cyro , any update on this? this is likely...

> > thanks @mpretty-cyro , any update on this? > > this is likely the largest issue when it comes to quality of user experience. (that use closed groups) >...

Can confirm, same issue.

@mpretty-cyro sent through to help desk. Subject attention: mpretty-cyro. let me know if you need anything else.

> @featherridge thanks for that - did you experience the issue during the 20 minute period these logs were showing? cannot recall, i'm sorry. > When you do run into...

@mpretty-cyro Regarding audios perpetually loading, please see 2 x log when this recently occurred. Attached below. Increasing number of users experiencing this issue of audios perpetually loading. (Audios continue to...

> > @mpretty-cyro Regarding audios perpetually loading, please see 2 x log when this recently occurred. Attached below. > > Increasing number of users experiencing this issue of audios perpetually...

Hi @mpretty-cyro please see answers and an additional log attached below. **The next time you or one of these other users runs into the issue can you please ask them...