crowdin-cli
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Published
20 hours ago •
crowdin
crowdin
'api.crowdin.com: System error' when trying to download translations
Describe the bug Hello, The CLI periodically fails with the error when we try to download translations for different our projects.
To Reproduce Steps to reproduce the behavior:
- Configuration file:
api_token_env: CROWDIN_PERSONAL_TOKEN
base_path: /opt/tailor/psdk/ext-acronis-backup/wd/po
files:
- ignore:
- /[a-z]{2}-[A-Z]{2}/**/*.po
import_eq_suggestions: 1
languages_mapping:
locale_with_underscore:
ar: ar_AE
fil: tl_PH
source: /ext-acronis-backup/**/*.po
translation: /%locale_with_underscore%/%original_path%/%original_file_name%
preserve_hierarchy: true
project_id: 433620
- Execute CLI command:
crowdin download --config crowdin.yml - See an error
2022-02-04T08:31:58.368711792+07:00 stdout F Running 'crowdin download --config crowdin.yml'...
2022-02-04T08:32:00.171406582+07:00 stdout F [?????] Fetching project info [?????] Fetching project info [?????] Fetching project info ? Fetching project info
2022-02-04T08:32:00.172052422+07:00 stderr F ? Failed to collect project info. Please contact our support team for help
2022-02-04T08:32:00.172063234+07:00 stderr F ? Error from server: <Code: <empty_code>, Message: api.crowdin.com: System error>
Expected behavior Translations has been downloaded without errors.
Environment:
- OS: alpine
- Version: 3.9
- Base Docker image:
- https://hub.docker.com/r/melopt/alpine-perl-devel
- https://github.com/melo/docker-alpine-perl-runtime/blob/master/Dockerfile
- Kubernetes
Additional context Version of Crowdin CLI: 3.7.2
Hi @dshiryaev-plesk, could you please run the CLI command with the --debug parameter? It should provide more details about the error.
@andrii-bodnar is there a way to enable the debug mode using an environment variable or an option in the config file ?
@andrii-bodnar, where should I set the --debug option in the command, after crowdin or after download ? Currently I don't see any effect in the outputs of successfull runs.
@dshiryaev-plesk like this:
crowdin download --config crowdin.yml --debug
It should show more data in the unsuccessful runs.
Hello @andrii-bodnar,
Here is the error log for running the CLI with the --debug option:
2022-02-18T13:11:12.462024003+07:00 stdout F Running 'crowdin --debug download --config crowdin.yml'...
2022-02-18T13:11:14.125844642+07:00 stdout F [?????] Fetching project info [?????] Fetching project info [?????] Fetching project info ? Fetching project info
2022-02-18T13:11:14.127112169+07:00 stderr F java.lang.RuntimeException: Failed to collect project info. Please contact our support team for help
2022-02-18T13:11:14.127290124+07:00 stderr F at com.crowdin.cli.utils.console.ConsoleSpinner.execute(ConsoleSpinner.java:29)
2022-02-18T13:11:14.127323342+07:00 stderr F at com.crowdin.cli.commands.actions.DownloadAction.act(DownloadAction.java:93)
2022-02-18T13:11:14.127346359+07:00 stderr F at com.crowdin.cli.commands.actions.DownloadAction.act(DownloadAction.java:58)
2022-02-18T13:11:14.127393585+07:00 stderr F at com.crowdin.cli.commands.picocli.GenericActCommand.run(GenericActCommand.java:37)
2022-02-18T13:11:14.127424711+07:00 stderr F at picocli.CommandLine.executeUserObject(CommandLine.java:1939)
2022-02-18T13:11:14.127473661+07:00 stderr F at picocli.CommandLine.access$1300(CommandLine.java:145)
2022-02-18T13:11:14.127497202+07:00 stderr F at picocli.CommandLine$RunLast.executeUserObjectOfLastSubcommandWithSameParent(CommandLine.java:2352)
2022-02-18T13:11:14.127571758+07:00 stderr F at picocli.CommandLine$RunLast.handle(CommandLine.java:2346)
2022-02-18T13:11:14.127588831+07:00 stderr F at picocli.CommandLine$RunLast.handle(CommandLine.java:2311)
2022-02-18T13:11:14.12762487+07:00 stderr F at picocli.CommandLine$AbstractParseResultHandler.execute(CommandLine.java:2179)
2022-02-18T13:11:14.127658416+07:00 stderr F at picocli.CommandLine.execute(CommandLine.java:2078)
2022-02-18T13:11:14.127673987+07:00 stderr F at com.crowdin.cli.commands.picocli.PicocliRunner.execute(PicocliRunner.java:37)
2022-02-18T13:11:14.127717988+07:00 stderr F at com.crowdin.cli.Cli.main(Cli.java:16)
2022-02-18T13:11:14.12787657+07:00 stderr F Caused by: java.lang.RuntimeException: Error from server: <Code: <empty_code>, Message: api.crowdin.com: System error>
2022-02-18T13:11:14.127883285+07:00 stderr F at com.crowdin.cli.client.CrowdinClientCore.executeRequest(CrowdinClientCore.java:125)
2022-02-18T13:11:14.127904105+07:00 stderr F at com.crowdin.cli.client.CrowdinClientCore.executeRequest(CrowdinClientCore.java:100)
2022-02-18T13:11:14.127954752+07:00 stderr F at com.crowdin.cli.client.CrowdinProjectClient.getProject(CrowdinProjectClient.java:96)
2022-02-18T13:11:14.127963856+07:00 stderr F at com.crowdin.cli.client.CrowdinProjectClient.populateProjectWithInfo(CrowdinProjectClient.java:80)
2022-02-18T13:11:14.128006874+07:00 stderr F at com.crowdin.cli.client.CrowdinProjectClient.downloadFullProject(CrowdinProjectClient.java:45)
2022-02-18T13:11:14.128019082+07:00 stderr F at com.crowdin.cli.utils.console.ConsoleSpinner.execute(ConsoleSpinner.java:24)
2022-02-18T13:11:14.128027112+07:00 stderr F ... 12 more
2022-02-18T13:11:14.998314734+07:00 stdout F
2022-02-18T13:11:14.998373939+07:00 stdout F ????????????????????????????????????????????????????????????????????????????????
2022-02-18T13:11:14.998382132+07:00 stdout F ? New version of Crowdin CLI is available! 3.7.2 -> 3.7.7 ?
2022-02-18T13:11:14.99840296+07:00 stdout F ????????????????????????????????????????????????????????????????????????????????
2022-02-18T13:11:14.99840756+07:00 stdout F ? Changelog: https://github.com/crowdin/crowdin-cli/releases/latest ?
2022-02-18T13:11:14.998411468+07:00 stdout F ? Please update for the best experience! ?
2022-02-18T13:11:14.998415769+07:00 stdout F ????????????????????????????????????????????????????????????????????????????????