Error: "Could not do new page after 6 failed attempts." in Docker on Synology

[ErickBrown]

Description

Timeout when launching a new page with Puppeteer on a Synology NAS DS3612xs running DSM 6.2.4-25556 update 8.

New to using epicgames-freegames-node. Notifier with Apprise running in another container works. The configured users can authenticate and obtain tokens.

Same installation works on a custom server running Proxmox 8.4.1 in a Debian LXC running Docker. Perhaps a permission issue with the underlying OS on Synology? Is there more logging to assist with troubleshooting?

Thanks!

Logs

Example logs below using logLevel=debug.

[2025-07-12 17:24:52.061 -0400] INFO: Started epicgames-freegames-node
    COMMIT_SHA: "a50fba25e62d53af567f672802f4b74768824842"
    BRANCH: "master"
    DISTRO: "alpine"
[2025-07-12 17:24:52.061 -0400] DEBUG: Performing version check
    PROJECT_NAME: "epicgames-freegames-node"
    BRANCH: "master"
    COMMIT_SHA: "a50fba25e62d53af567f672802f4b74768824842"
[2025-07-12 17:24:52.217 -0400] DEBUG: Starting web server
[2025-07-12 17:24:52.221 -0400] INFO: Checking free games for [email protected]
    user: "[email protected]"
[2025-07-12 17:24:52.222 -0400] DEBUG: Launching a new browser
    user: "[email protected]"
[2025-07-12 17:24:52.739 -0400] DEBUG: Refresh auth token response
    user: "[email protected]"
    authResp: {
      "access_token": "xxxxx",
      "expires_in": 7200,
      "expires_at": "2025-07-12T23:24:52.721Z",
      "token_type": "bearer",
      "refresh_token": "xxxxx",
      "refresh_expires": 172800,
      "refresh_expires_at": "2025-07-14T21:24:52.721Z",
      "account_id": "xxxxx",
      "client_id": "xxxxx",
      "internal_client": true,
      "client_service": "prod-fn",
      "displayName": "xxxxx",
      "app": "prod-fn",
      "in_app_id": "xxxxx",
      "product_id": "prod-fn",
      "application_id": "xxxxx",
      "acr": "urn:epic:loa:aal1",
      "auth_time": "2025-07-12T21:05:19.785Z"
    }
[2025-07-12 17:24:52.746 -0400] DEBUG: Checking EULA status
    user: "[email protected]"
[2025-07-12 17:24:52.838 -0400] DEBUG: Setting auth from device auth
    user: "[email protected]"
    deviceAuth: {
      "access_token": "xxxxx",
      "expires_in": 7200,
      "expires_at": "2025-07-12T23:24:52.721Z",
      "token_type": "bearer",
      "refresh_token": "xxxxx",
      "refresh_expires": 172800,
      "refresh_expires_at": "2025-07-14T21:24:52.721Z",
      "account_id": "xxxxx",
      "client_id": "xxxxx",
      "internal_client": true,
      "client_service": "prod-fn",
      "displayName": "xxxxx",
      "app": "prod-fn",
      "in_app_id": "xxxxx",
      "product_id": "prod-fn",
      "application_id": "xxxxx",
      "acr": "urn:epic:loa:aal1",
      "auth_time": "2025-07-12T21:05:19.785Z"
    }
[2025-07-12 17:24:52.838 -0400] DEBUG: Logging in with puppeteer
    user: "[email protected]"
[2025-07-12 17:24:52.838 -0400] DEBUG: Launching a new page
    user: "[email protected]"
[2025-07-12 17:25:07.839 -0400] WARN: new page did not work after 15000ms. Trying again.
    user: "[email protected]"
    attempts: 0
    MAX_ATTEMPTS: 5
[2025-07-12 17:25:22.840 -0400] WARN: new page did not work after 15000ms. Trying again.
    user: "[email protected]"
    attempts: 1
    MAX_ATTEMPTS: 5
[2025-07-12 17:25:37.850 -0400] WARN: new page did not work after 15000ms. Trying again.
    user: "[email protected]"
    attempts: 2
    MAX_ATTEMPTS: 5
[2025-07-12 17:25:52.852 -0400] WARN: new page did not work after 15000ms. Trying again.
    user: "[email protected]"
    attempts: 3
    MAX_ATTEMPTS: 5
[2025-07-12 17:26:07.866 -0400] WARN: new page did not work after 15000ms. Trying again.
    user: "[email protected]"
    attempts: 4
    MAX_ATTEMPTS: 5
[2025-07-12 17:26:22.868 -0400] ERROR: If not already, consider using the Debian (:debian) version of the image. More: https://github.com/claabs/epicgames-freegames-node#docker-configuration
    user: "[email protected]"
[2025-07-12 17:26:22.869 -0400] ERROR: Could not do new page after 6 failed attempts.
    user: "[email protected]"
    err: {
      "type": "Error",
      "message": "Could not do new page after 6 failed attempts.",
      "stack":
          Error: Could not do new page after 6 failed attempts.
              at retryFunction (/usr/app/src/common/puppeteer.ts:114:13)
              at async safeNewPage (/usr/app/src/common/puppeteer.ts:175:16)
              at async PuppetFreeGames.setupPage (/usr/app/src/puppet/base.ts:133:17)
              at async PuppetFreeGames.getAllFreeGames (/usr/app/src/puppet/free-games.ts:358:5)
              at async redeemAccount (/usr/app/src/index.ts:57:20)
              at async file:///usr/app/node_modules/p-queue/dist/index.js:187:36
    }
[2025-07-12 17:26:22.879 -0400] WARN: Current version
    COMMIT_SHA: "a50fba25e62d53af567f672802f4b74768824842"
    BRANCH: "master"
    DISTRO: "alpine"
[2025-07-12 17:26:22.902 -0400] DEBUG: Killing dangling browser processes
    processNames: [
      "/usr/lib/chromium/chromium",
      "/usr/lib/chromium/chrome_crashpad_handler",
      "/usr/lib/chromium/chrome_crashpad_handler",
      "/usr/lib/chromium/chromium",
      "/usr/lib/chromium/chromium",
      "/usr/lib/chromium/chromium"
    ]
[2025-07-12 17:26:22.904 -0400] DEBUG: Deleting temp puppeteer dev profile and chromium folders
    deletedFiles: [
      "puppeteer_dev_profile-OMoiEm",
      ".org.chromium.Chromium.CNBjHo",
      ".org.chromium.Chromium.CilaCA",
      ".org.chromium.Chromium.DHIKak",
      ".org.chromium.Chromium.DemfBl",
      ".org.chromium.Chromium.FbEJkH",
      ".org.chromium.Chromium.FbHadk",
      ".org.chromium.Chromium.GNiLmH",
      ".org.chromium.Chromium.HmGlkn",
      ".org.chromium.Chromium.LhCdmM",
      ".org.chromium.Chromium.NlAgdP",
      ".org.chromium.Chromium.cgopeA",
      ".org.chromium.Chromium.emMopl",
      ".org.chromium.Chromium.gcNLbf",
      ".org.chromium.Chromium.iPobbB",
      ".org.chromium.Chromium.kOOocD",
      ".org.chromium.Chromium.oBJhCk"
    ]
[2025-07-12 17:26:22.951 -0400] WARN: Unable to delete folder
    file: "puppeteer_dev_profile-OMoiEm"
    err: {
      "type": "Error",
      "message": "ENOTEMPTY: directory not empty, rmdir '/tmp/puppeteer_dev_profile-OMoiEm'",
      "stack":
          Error: ENOTEMPTY: directory not empty, rmdir '/tmp/puppeteer_dev_profile-OMoiEm'
      "errno": -39,
      "code": "ENOTEMPTY",
      "syscall": "rmdir",
      "path": "/tmp/puppeteer_dev_profile-OMoiEm"
    }
[2025-07-12 17:26:22.951 -0400] INFO: Exiting successfully

Additional context and troubleshooting

Attempted with multiple accounts.

The same result when using:

• ghcr.io/claabs/epicgames-freegames-node:latest with /usr/bin/chromium-browser
• ghcr.io/claabs/epicgames-freegames-node:debian with /usr/bin/google-chrome-stable
• docker.io/charlocharlie/epicgames-freegames:latest with /usr/bin/chromium-browser
• docker.io/charlocharlie/epicgames-freegames:debian with /usr/bin/google-chrome-stable

[Jonas-Meyer97]

I am experiencing the same issue on Synology DSM 7.2.2. Reverting to the following image resolves the problem for me: charlocharlie/epicgames-freegames:c64d897b9ca8113ea4933ff18d86a3b0f726827a

It seems likely that the issue may have been introduced by commit a50fba2, although I am not completely certain.