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Epic Games Claim Error "An error occurred while trying to process your request"

Open FlyGuyGo opened this issue 2 years ago • 6 comments

Describe the bug

I am unable to claim free games using the Debian image. When I enter the puppeteer portal, I am presented with an error when pressing "Place order" (see below). Interestingly, I am not asked to solve a puzzle so perhaps the accessibility cookie is kicking in, although it hasn't in the past.

Screenshots or Logs

Error

Additional context

FlyGuyGo avatar Apr 14 '22 21:04 FlyGuyGo

I am getting the same error message.

Have you ever had an automated purchase go through without issue?

JoeBoJoe avatar May 12 '22 21:05 JoeBoJoe

Debian image?

QIN2DIM avatar May 12 '22 21:05 QIN2DIM

I do have a theory as to what the issue might be; although I haven't tested it. I used the same login cookie that was created with the Ubuntu image. So maybe it gets suspicious when you are using the same cookie yet your user agent is changing because of the different OS. If so then I suppose the solution would be to either spoof the user agent so both images have the same one or to have a different cookie file for Debian and Ubuntu. That is of course if that is what is causing the issue.

FlyGuyGo avatar May 19 '22 19:05 FlyGuyGo

I am getting the same error message.

qiangwushuang avatar Jun 10 '22 04:06 qiangwushuang

Issue appear because of redeem timeout. There should be a way to implement this and allow to request a new redeeming session. I don't know the exact timeout but you can reproduce this using your own browser if you get to that page and wait a few hours before redeeming.

666dsa666 avatar Jun 30 '22 11:06 666dsa666

I have a theory that some of this may be due to country blacklisting. I added a countryCode config option to prevent attempting to purchase games your account's country is blacklisted from.

claabs avatar Sep 02 '22 01:09 claabs