Andrew Wilder

Excellent! Thanks to you all! 😎

This just happened again on one of my clients' sites, updating from 3.0.5.1 to 3.1. The .htaccess file was left with only the WP Rocket 3.1 directives, stripping out other...

@ecotechie Are you sure the WordPress directives weren't removed? I think Cloudways may have already added that back in by the time you got to it. In the past when...

Ack! This just happened again to another client. Last night she updated to WP Rocket 3.1.2 - and her .htaccess file ended up with _only_ the WP Rocket directives, and...

OMG. Yet another client just ran into this issue! It's a good thing we've got backups of their .htaccess files... This used to only happen very rarely... this latest update...

HI @Tabrisrp - thanks for jumping in on this. Most (maybe all) of the sites where we've encountered this are hosted on Cloudways, either Vultr or Linode servers. And yep,...

Thanks @Tabrisrp. We haven't attempted to reproduce the issue on any sites (since these are live sites, after all, and we just wanted to get them working again). If it...

Heard back from one client about her upgrade process: > I did the updates from the Dashboard> Updates. I did update several plugins at once, they were: Wp Rocket, SEO...

All of the recent cases have definitely been on Cloudways. The ones that happened weeks/months ago I don't remember for sure, but odds are good they were also Cloudways. And...

This just happened again to another client. Same exact situation. She's on Cloudways hosting. She updated to 3.1.3 and ended up with an .htaccess file that had only the WP...